Title

Effective date: July 10, 2026

Last updated: July 10, 2026

Published at: https://lttr.now/legal#privacy

Entity: Mautonce LLC, 980 N Michigan Ave Ste 1090 PMB 108751, Chicago, IL 60611, United States

Contact: LTTR@mautonce.com

1. Introduction

LTTR is a letter-writing and document-organizing application developed and published by Mautonce LLC ("Mautonce," "we," "us," or "our"). This Privacy Policy explains what information LTTR collects, how it is used, stored, and shared, and your rights with respect to that information.

By downloading, installing, or using LTTR ("the App"), you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App immediately.

This Privacy Policy should be read together with our Terms of Use, available at: https://lttr.now/legal#terms

2. Summary: Your Data Stays With You

LTTR is designed with privacy at its core:

• No cloud storage by Mautonce. Your letter content is stored on your device or in your own chosen cloud storage account (iCloud, Dropbox, OneDrive, Google Drive, or other supported services). Mautonce does not receive, access, store, or process your letter content on Mautonce servers.
• No AI processing. LTTR does not use artificial intelligence, machine learning, or large language models to read, analyze, summarize, generate, or process your letters or any content you create, whether typed or recorded.
• No account required. LTTR works without sign-in, user registration, or account creation. You remain anonymous.
• Limited diagnostic data only. LTTR may send anonymous crash and error reports to help us fix bugs (see Section 4). These reports do not contain any letter content, file names, or personal identifiers.
• No advertising. LTTR does not contain ads, ad SDKs, trackers, or analytics services that profile you for marketing purposes.

3. What LTTR Does Not Collect

LTTR does not collect, access, transmit, or store on Mautonce servers:

• The content of your letters, including text, titles, file names, audio recordings, or any documents you create or edit
• Your name, email address, phone number, or any direct personal identifiers (when you use the App without connecting to optional third-party services)
• Your precise or coarse location (LTTR does not request location permissions)
• Your contacts, calendar, reminders, or health data
• Biometric data (fingerprints, face scans, voiceprints, etc.)
• Browsing history, search queries, or usage across other apps or websites
• Payment card details (all purchases are processed by your app platform provider, see Section 6)

3.1 On-Device Feature Access (Microphone and Photo Library)

Some LTTR features request device permissions to work. In every case, the resulting content is captured and stored locally on your device (or in your own connected cloud storage account, if you enable sync), exactly like any other letter. None of it is transmitted to, received by, or stored on Mautonce servers.

• Microphone. LTTR requests microphone access only when you choose to create an Audio Letter. Recording only happens while you're actively using that feature; the audio file is saved on your device like any other letter.
• Photo library. LTTR requests photo library access only when you choose to add a photo background to a Quote Letter card (a Pro feature). The image you select is saved on your device like any other letter content.
• Camera. LTTR does not access your device's camera directly.

You can review or revoke these permissions at any time in your device's system Settings. Revoking a permission does not affect any letters you've already created; it only prevents that feature from requesting new content until you re-enable it.

4. Crash and Error Reporting (Sentry)

LTTR uses Sentry (Functional Software, Inc., https://sentry.io) to collect anonymous crash and error reports. This helps us diagnose and fix bugs to improve the App's stability and performance.

4.1 What Sentry Receives

When an error or crash occurs, Sentry may receive:

• Device and system information: Device model, operating system name and version, app version, and screen resolution
• Error diagnostics: Stack traces, error messages, and exception details (technical logs that describe what went wrong in the code)
• Anonymized breadcrumb events: A sequence of user actions leading up to the crash (e.g., "button tapped," "screen navigated"), excluding any letter content, file names, or document titles. Any URLs containing blob: or data: schemes (which could contain letter content) are stripped before transmission.
• Performance traces: LTTR is configured with tracesSampleRate: 0, no session performance traces are transmitted to Sentry. Only crash and error events are sent.

4.2 What Sentry Does Not Receive

Sentry does not receive:

• Your letter content, document text, audio recordings, file names, or titles
• Your name, email, user ID, or any personal identifier (the user field is deleted before transmission)
• Any URL or path that could reveal letter content
• Precise location or IP address (IP addresses are anonymized by Sentry)

4.3 Data Minimization and Security

LTTR is configured to minimize the data sent to Sentry. Before each crash report is transmitted:

• Personal identifiers are removed
• Content-bearing URLs are scrubbed
• Only the minimum information needed to diagnose the error is included

Sentry's data handling and security practices are governed by Sentry's Privacy Policy: https://sentry.io/privacy/

4.4 Opt-Out

You can block Sentry's data collection by configuring your device or network firewall to block outbound requests to *.sentry.io. Blocking Sentry does not affect LTTR's core functionality; your letters, sync, and all features will continue to work normally.

4.5 Data Retention

Crash reports are retained by Sentry in accordance with their data retention policy.

5. Optional Cloud Storage Integration

LTTR supports optional integration with third-party cloud storage providers, including:

• iCloud (Apple Inc.)
• Dropbox (Dropbox, Inc.)
• OneDrive (Microsoft Corporation)
• Google Drive (Google LLC)
• Other cloud storage services accessible through your device's file system

5.1 How Cloud Sync Works

Cloud sync is disabled by default and entirely opt-in. When you choose to enable sync:

• You authenticate directly with the cloud provider using your own account credentials via OAuth or the provider's secure authentication flow
• Mautonce does not receive, store, or have access to your cloud provider username, password, or authentication tokens, except as temporarily cached locally on your device to maintain the connection
• Your letters are stored in your personal cloud storage account, not on Mautonce servers
• Mautonce cannot access your cloud files. LTTR only reads and writes files within the folders you explicitly grant permission to access.

5.2 Third-Party Privacy Policies

Each cloud provider's privacy policy and terms of service govern how they collect, use, and protect your data:

• iCloud: https://www.apple.com/legal/privacy/
• Dropbox: https://www.dropbox.com/privacy
• Microsoft OneDrive: https://privacy.microsoft.com/
• Google Drive: https://policies.google.com/privacy

Mautonce is not responsible for the data practices of third-party cloud storage providers. We encourage you to review their privacy policies before enabling sync.

5.3 Disabling Cloud Sync

You may disconnect or disable cloud sync at any time through the App's settings. Disconnecting does not delete your files from your cloud account; you must manage file deletion through the cloud provider's interface or file manager.

6. In-App Purchases and Payment Information

LTTR may offer optional paid features or subscriptions ("LTTR Pro") through in-app purchase.

All payment processing is handled by your app platform provider (Apple App Store, Google Play, or other). Mautonce does not collect, store, or process payment card numbers, billing addresses, or any payment information.

Your payment data and purchase history are governed by your app platform's privacy policy:

• Apple App Store: https://www.apple.com/legal/privacy/
• Google Play: https://policies.google.com/privacy

Mautonce may receive anonymized purchase confirmation (e.g., "a user purchased LTTR Pro on [date]") from the app platform to enable features, but this is not linked to your identity.

7. No Advertising, Tracking, or Data Sale

Mautonce does not:

• Sell, rent, lease, or trade your personal information to third parties
• Include advertising SDKs, ad networks, or tracking pixels in LTTR
• Share your data with data brokers, marketers, or analytics services for profiling or targeted advertising purposes
• Use cross-site or cross-app tracking technologies

8. Data Retention and Deletion

8.1 Letter Content

Because LTTR stores your letter content on your device or in your cloud storage account, you control retention:

• To delete a letter, delete it through the App or through your device's file system or cloud provider's interface
• Uninstalling LTTR removes app data stored locally on your device; data in your connected cloud accounts remains and must be managed through those services

8.2 Crash Reports

Crash reports sent to Sentry are retained according to Sentry's retention policy. After the retention period, data is automatically deleted.

8.3 No Long-Term Storage by Mautonce

Mautonce does not maintain long-term backups, logs, or archives of your letter content or personal data.

9. Security

9.1 Technical Safeguards

LTTR uses industry-standard security practices to protect your data:

• Device-level encryption: Letter content stored on your device is protected by your operating system's built-in file encryption (iOS/iPadOS Data Protection, Android File-Based Encryption, etc.)
• Secure authentication: Optional cloud sync uses OAuth 2.0 or equivalent secure authentication protocols
• Transport security: All network communications (including crash reports) use HTTPS/TLS encryption

9.2 Your Responsibility

You are responsible for:

• Securing your device with a strong passcode, biometric lock, or other device security features
• Protecting your cloud storage credentials and enabling two-factor authentication where available
• Keeping backups of important letters (Mautonce does not provide backup services)

9.3 No Guarantee

While we implement reasonable security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of data transmitted over the internet or stored on your device or cloud accounts.

10. Children's Privacy

LTTR is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at LTTR@mautonce.com, and we will take steps to delete such information.

11. State-Specific Privacy Rights

11.1 California Residents (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information (Mautonce does not sell or share personal information)
• Right to Correct: Request correction of inaccurate personal information
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights

Because LTTR does not collect personal identifiers, does not sell data, and stores letter content locally on your device or in your cloud account, most CCPA/CPRA data subject requests may not apply. However, if you wish to exercise any rights, contact us at LTTR@mautonce.com.

California "Shine the Light" Law: California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. Mautonce does not disclose personal information to third parties for their direct marketing purposes.

11.2 Illinois Residents

Mautonce LLC is incorporated and headquartered in Illinois. Illinois residents may have additional rights under:

• Illinois Personal Information Protection Act (815 ILCS 530/), requires notification in the event of a data breach involving personal information
• Illinois Biometric Information Privacy Act (BIPA, 740 ILCS 14/), regulates collection, use, and retention of biometric identifiers

LTTR does not collect, capture, store, or transmit biometric identifiers or biometric information (fingerprints, retina/iris scans, voiceprints, hand scans, facial geometry, etc.). Letter Lock, LTTR's optional letter-level protection, is authenticated entirely through your device's own Face ID, Touch ID, or PIN via the operating system; no biometric data is ever generated, transmitted, or stored by LTTR. If any future version of LTTR collects biometric data, Mautonce will:

• Obtain informed written consent
• Provide a publicly available retention schedule
• Comply with all BIPA requirements

11.3 Virginia, Colorado, Connecticut, Utah, and Other U.S. States

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with comprehensive privacy laws may have rights similar to California residents, including rights to access, delete, correct, and opt out of certain data processing activities.

To exercise these rights, contact us at LTTR@mautonce.com.

12. International Users and Data Transfers

12.1 EU / EEA and UK Users (GDPR / UK GDPR)

If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), your personal data is protected by the General Data Protection Regulation (GDPR) or UK GDPR.

Data Controller: Mautonce LLC is the data controller for any personal data processed through LTTR.

Legal Basis for Processing: Where LTTR processes personal data (e.g., crash reports), we rely on:c

• Legitimate interests (Article 6(1)(f) GDPR), to maintain and improve app functionality and security
• Consent (Article 6(1)(a) GDPR), where you opt in to optional features

Your GDPR / UK GDPR Rights:

• Right of access, obtain confirmation of whether we process your data and request a copy
• Right to rectification, correct inaccurate data
• Right to erasure ("right to be forgotten"), request deletion of your data
• Right to restriction, limit how we process your data
• Right to data portability, receive your data in a structured, machine-readable format
• Right to object, object to processing based on legitimate interests
• Right to withdraw consent, withdraw consent at any time (does not affect prior processing)
• Right to lodge a complaint, file a complaint with your local data protection authority

To exercise these rights, contact us at LTTR@mautonce.com.

International Data Transfers: Crash reports sent to Sentry may be transferred to and processed in the United States. Sentry is certified under the EU-U.S. Data Privacy Framework and UK Extension to the EU-U.S. Data Privacy Framework.

Mautonce relies on these frameworks and/or Standard Contractual Clauses (SCCs) approved by the European Commission to safeguard international transfers.

12.2 Other International Users

If you are located outside the United States, EU/EEA, or UK, your personal data may be transferred to, stored, and processed in the United States or other countries where Mautonce or its service providers operate. By using LTTR, you consent to such transfers. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

13.1 Right to Modify

Mautonce reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will:

• Post the updated Privacy Policy at https://lttr.now/legal#privacy
• Update the "Last updated" date at the top of this document
• Update the "Effective date" if the change is material

13.2 Notice of Material Changes

For material changes that affect how we collect, use, or share your information, we will provide reasonable advance notice by:

• Displaying an in-app notification when you next open LTTR, and/or
• Sending an email to the address you provided (if you have opted in to communications), and/or
• Posting a prominent notice on our website at https://lttr.now

13.3 Acceptance

Your continued use of LTTR after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you must stop using the App and may uninstall it from your device.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Do Not Track Signals

Some web browsers and devices include "Do Not Track" (DNT) signals or similar mechanisms. LTTR does not track your activity across websites or apps, and therefore DNT signals do not apply. We do not respond to DNT signals because we do not engage in the tracking activities DNT is designed to address.

15. Third-Party Links and Services

LTTR may contain links to third-party websites, services, or resources (e.g., cloud storage provider login pages, support documentation). This Privacy Policy applies only to LTTR. We are not responsible for the privacy practices or content of third-party sites or services.

We encourage you to read the privacy policies of any third-party services you interact with through or in connection with LTTR.

16. Contact Us and Data Subject Requests

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Mautonce LLC

980 N Michigan Ave, Ste 1090

PMB 108751

Chicago, IL 60611

United States

Email: LTTR@mautonce.com

Web: https://lttr.now/legal#privacy

16.1 Exercising Your Rights

To exercise any privacy rights (access, deletion, correction, opt-out, data portability, etc.), please email us at LTTR@mautonce.com with:

• Subject line: "Privacy Rights Request – LTTR"
• Your request type (e.g., "access," "deletion," "opt-out")
• Sufficient information to verify your identity (we may ask follow-up questions to confirm you are the individual whose data is at issue)
• Description of your request and any specific data or processing you are concerned about

We will respond to verified requests within the time periods required by applicable law (typically 30–45 days, depending on jurisdiction).

17. Legal Disclosures and Law Enforcement

Although Mautonce does not collect or store your letter content, we may be required to disclose information in our possession (e.g., crash reports, account information if you contact support) if:

• Required by law, to comply with a valid legal obligation, court order, subpoena, or government request
• To protect rights and safety, to enforce our Terms of Use, investigate fraud, security incidents, or Terms violations, or protect the rights, property, or safety of Mautonce, our users, or the public
• In connection with a business transfer, if Mautonce is involved in a merger, acquisition, bankruptcy, or sale of assets, user information may be transferred as part of that transaction (subject to confidentiality obligations and this Privacy Policy)

We will use reasonable efforts to notify affected users of legal demands for their data, unless prohibited by law or court order.

18. Entire Agreement

This Privacy Policy, together with our Terms of Use (https://lttr.now/legal#terms), constitutes the entire agreement between you and Mautonce regarding the privacy of information collected through LTTR, and supersedes any prior agreements or understandings.

If there is any conflict between this Privacy Policy and the Terms of Use, the Terms of Use shall control.

19. Severability

If any provision of this Privacy Policy is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it shall be severed from this Privacy Policy. The remaining provisions shall remain in full force and effect. 

Effective date: July 10, 2026

Last updated: July 10, 2026

Published at: https://lttr.now/legal#terms

Entity: Mautonce LLC, 980 N Michigan Ave Ste 1090 PMB 108751, Chicago, IL 60611, United States

Contact: LTTR@mautonce.com

1. Acceptance of Terms

By downloading, installing, or using LTTR ("the App"), you ("User" or "you") agree to be legally bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you may not use the App.

LTTR is published and operated by Mautonce LLC ("Mautonce," "we," "us," or "our"), a limited liability company organized under the laws of Illinois. If you are using the App on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. License Grant and Restrictions

2.1 Grant of License

Subject to your compliance with these Terms, Mautonce grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use LTTR on devices you own or control, solely for your personal and professional letter-writing and document-organization purposes.

2.2 Restrictions

You may not:

• Copy, modify, distribute, sell, lease, or sublicense the App or its source code, except as expressly permitted by applicable open-source licenses incorporated into the App
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent such restriction is prohibited by applicable law
• Use the App to violate any applicable local, state, federal, or international law or regulation
• Remove, obscure, or alter any proprietary notices (copyright, trademark, patent, or other intellectual property notices) in the App
• Use the App in any manner that could damage, disable, overburden, impair, or interfere with Mautonce's systems, servers, or services, or that interferes with any other party's use and enjoyment of the App
• Attempt to gain unauthorized access to any portion of the App, other accounts, computer systems, or networks connected to the App, whether through hacking, password mining, or any other means
• Use any automated system (including but not limited to robots, scrapers, or data mining tools) to access, monitor, or extract data from the App, except as expressly permitted by Mautonce in writing
• Upload, transmit, or distribute any viruses, malware, trojans, worms, or other malicious code through or in connection with the App
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Use the App for any commercial purpose not expressly authorized by these Terms, including reselling, renting, or offering it as part of a service bureau

3. Your Content and Data

3.1 Ownership

You retain all ownership rights in the letters, documents, audio recordings, and other content you create using LTTR ("Your Content"). Mautonce does not claim any ownership or intellectual property rights over Your Content.

3.2 Storage and Access

LTTR stores Your Content locally on your device or, at your election, in your own third-party cloud storage account (iCloud, Dropbox, OneDrive, Google Drive). Mautonce does not have access to, and does not store or back up, Your Content on Mautonce servers.

3.3 Responsibility

You are solely responsible for:

• The legality, accuracy, and appropriateness of Your Content
• Backing up Your Content
• Compliance with applicable laws when creating, storing, or sharing Your Content

For details on how we handle app-level diagnostics and crash reporting (not Your Content), please see our Privacy Policy at https://lttr.now/legal#privacy.

4. No Account Required; No Service-Level Commitment

LTTR does not require you to create an account. The App is provided on an "as-is" and "as-available" basis. Mautonce makes no commitment regarding uptime, availability, performance levels, or data backup for on-device storage.

5. Fees, In-App Purchases, and Billing

5.1 General

LTTR may offer optional paid features or subscriptions (collectively, "LTTR Pro") available through in-app purchase on supported app distribution platforms, including but not limited to the Apple App Store, Google Play Store, and any other platform through which the App may be distributed.

5.2 Payment Processing and Platform Billing

All in-app purchases are processed and billed exclusively by the app distribution platform through which you downloaded the App (e.g., Apple, Google, or other authorized platform). Mautonce does not collect, store, or process payment card details. Billing, subscription management, cancellation, and refunds are governed entirely by your app platform's terms and policies. These may include:

• Apple App Store: https://www.apple.com/legal/internet-services/itunes/
• Google Play: https://play.google.com/intl/en_us/about/play-terms/
• Other platforms: Consult your platform's payment terms and conditions

5.3 Cancellation and Refunds

You may cancel your subscription at any time through your device's operating system settings or app platform account, in accordance with that platform's procedures. Mautonce does not issue refunds for in-app purchases. All refund requests must be directed to your app platform provider (Apple, Google, or other) and are subject to their refund policies. Cancellation takes effect at the end of the current billing period unless otherwise specified by the platform.

5.4 Auto-Renewal

If you purchase a subscription, it will automatically renew at the end of each billing period (monthly, annual, or other term as selected) unless you cancel before the renewal date. You will be charged through your app platform account at the then-current subscription price. You are responsible for managing your subscription and canceling auto-renewal through your app platform account settings.

5.5 Pricing and Availability

Subscription prices and available features may vary by region, platform, and currency. Mautonce reserves the right to modify pricing or discontinue features at any time. If you have an active subscription at the time of a price change, the new price will apply at your next renewal, and you will receive notice in accordance with your platform's policies and applicable law.

6. Acceptable Use

You agree not to use LTTR to:

• Create, store, or distribute content that is illegal, fraudulent, defamatory, obscene, harassing, threatening, or that infringes or violates any third-party right (including intellectual property, privacy, or publicity rights)
• Engage in activity that violates any applicable law or regulation, including export controls, anti-spam, or data-protection laws
• Interfere with or disrupt the App's security features, authentication mechanisms, or any server or network connected to the App
• Introduce malware, viruses, or malicious code
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity

Mautonce reserves the right to investigate violations and cooperate with law enforcement if we become aware of prohibited conduct.

7. Third-Party Services and Integrations

7.1 Optional Integrations

LTTR may integrate with third-party services, including but not limited to:

• iCloud (Apple Inc.)
• Dropbox (Dropbox, Inc.)
• OneDrive (Microsoft Corporation)
• Google Drive (Google LLC)
• Sentry (Functional Software, Inc.), for crash and error reporting

7.2 Third-Party Terms

Your use of these services is governed by their respective terms of service and privacy policies. Mautonce is not responsible for:

• The availability, functionality, or security of third-party services
• Changes to third-party terms, pricing, or data-handling practices
• Data loss or security incidents occurring within third-party services

7.3 No Endorsement

Inclusion of a third-party integration does not constitute an endorsement by Mautonce.

8. Intellectual Property

8.1 Ownership

LTTR, including its software, user interface, design, graphics, text, logos, the "LTTR" wordmark, and all related intellectual property, is owned by or licensed to Mautonce LLC and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

8.2 Limited License

These Terms grant you only the limited license outlined in Section 2. No other rights are granted, and no ownership or intellectual property rights are transferred to you.

8.3 Feedback

If you provide Mautonce with ideas, suggestions, or feedback about the App ("Feedback"), you grant Mautonce a perpetual, worldwide, royalty-free, irrevocable license to use, modify, and incorporate that Feedback into the App without compensation or attribution.

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

MAUTONCE DOES NOT WARRANT THAT:

• THE APP WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED
• DEFECTS WILL BE CORRECTED
• THE APP OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS
• RESULTS OBTAINED FROM USE OF THE APP WILL BE ACCURATE OR RELIABLE

YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR DEVICE, LOSS OF DATA, OR OTHER HARM RESULTING FROM USE OF THE APP.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

MAUTONCE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF MAUTONCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL MAUTONCE'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE APP EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO MAUTONCE FOR LTTR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) FIFTY DOLLARS (USD $50.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless Mautonce LLC and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of or inability to use the App
• Your Content
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
• Your violation of any applicable law or regulation

Mautonce reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with Mautonce in asserting any available defenses.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict-of-law principles.

12.2 Venue

Any legal action or proceeding arising out of or related to these Terms or the App shall be brought exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the personal jurisdiction and venue of such courts.

12.3 Arbitration Clause [ATTORNEY REVIEW REQUIRED — DRAFT PLACEHOLDER, NOT FINAL]

The published version of this clause currently lists drafting requirements ("must comply with FAA," "must specify provider," "must include opt-out") without actually specifying them. The paragraph below is a filled-in draft for attorney review only. It has not been confirmed by counsel and should not be published as-is.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the App, except for disputes eligible for small claims court or claims involving intellectual property, shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act.

• Opt-out: You may opt out of this arbitration agreement by emailing LTTR@mautonce.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms, including your name and a statement that you decline to be bound by this arbitration provision. Opting out does not affect any other part of these Terms.
• Fees: Arbitration fees and costs will be allocated according to JAMS's rules and applicable state consumer-protection statutes; Mautonce will pay any fees required by law to be paid by the business in a consumer arbitration.
• Individual basis: Arbitration will be conducted on an individual basis; class, collective, and representative proceedings are not permitted, to the extent enforceable under applicable law.
• Small claims exception: Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies.

12.4 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY LAW, YOU AND MAUTONCE EACH WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP.

13. Changes to These Terms

13.1 Right to Modify

Mautonce reserves the right to modify these Terms at any time. When we make changes, we will:

• Post the updated Terms at https://lttr.now/legal#terms
• Update the "Last updated" date at the top of this document
• Update the "Effective date" if the change is material

13.2 Notice of Material Changes

For material changes (e.g., changes to fees, liability limitations, dispute resolution, or data practices), we will provide reasonable advance notice by:

• Displaying an in-app notification, and/or
• Sending an email to the address you provided (if you have opted in to communications)

13.3 Acceptance

Your continued use of the App after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the App.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Mautonce regarding the App and supersede all prior or contemporaneous understandings and agreements, whether written or oral.

14.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.

14.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Mautonce's failure to assert any right or provision under these Terms does not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or any rights hereunder, by operation of law or otherwise, without Mautonce's prior written consent. Mautonce may assign these Terms at any time without notice. Any attempted assignment in violation of this section is void.

14.5 Force Majeure

Mautonce shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labor, or materials.

14.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein.

14.7 Survival

Sections 3 (Your Content), 8 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), and 14 (General Provisions) shall survive any termination or expiration of these Terms.

15. Contact Information

Mautonce LLC

980 N Michigan Ave, Ste 1090

PMB 108751, Chicago, IL 60611, United States

Email: LTTR@mautonce.com

Web: https://lttr.now/legal#terms

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.